Question 1

Why do NGOs need specialised insurance?

Accepted Answer

Standard business policies often exclude risks unique to nonprofits—like volunteer injuries, event liabilities, or advocacy-related lawsuits. Specialised NGO insurance fills these gaps to protect your mission, assets, and people.

Question 2

Is any insurance legally required for NGOs in Hong Kong?

Accepted Answer

Yes. Employees’ Compensation (EC) Insurance is mandatory for all employers in Hong Kong, including NGOs. Fines or imprisonment may apply for non-compliance.

Question 3

What’s the difference between an insurance broker (like LSC) and an agent?

Accepted Answer

Brokers (like us) work for you, not insurers. We:
 • Compare policies across the market for the best coverage.
 • Advise on hidden risks (e.g., volunteer liabilities, cyber threats).
 • Advocate for you during claims. Agents represent a single insurer with limited options.

Question 4

Which insurance policies do landlords or partners typically require?

Accepted Answer

• Landlords: Often mandate General Liability Insurance (covers property damage/injuries).
 • Partners/Funders: May require Professional Indemnity or Directors & Officers (D&O) Insurance.
 • Marketplaces (e.g., Amazon): Demand Product Liability for sellers.

Question 5

How much does NGO insurance cost?

Accepted Answer

Costs vary based on:
 • Staff/volunteer headcounts.
 • Activities (e.g., high-risk events vs. office work).
 • Coverage limits.
We prioritise affordable, tailored solutions—contact us for a no-obligation quote.

Question 6

Are volunteers covered under our insurance?

Accepted Answer

Not automatically. Volunteers require extensions to Public Liability or standalone Accident Insurance. We’ll ensure your policy reflects this.